Travel in a time of coronavirus
Within recent weeks the world has seen cases of coronavirus disease (also known as COVID-19) rise to pandemic status. As the situation evolves on an almost hourly basis, be assured that Lightfoot Travel are monitoring the circumstances as they progress. To help provide reassurance to our valued guests, we’ve highlighted some reference points below as a general guideline to travelling, or planning travel in the future during this difficult period. Lightfoot Travel will continue to make the safety and wellbeing of all our guests our priority, and if you have any further questions regarding the developing circumstances, we are on hand 24/7 to answer your queries.
The Lightfoot Travel Group operates out of several jurisdictions, each with their own governing body who issue individual travel advisories. We evaluate these closely and ultimately, they determine our approach to a travel destination. To supplement this information, we have a network of in-country agents who deliver first-hand updates regarding the situation on the ground. Below are links to the regional governmental advisory bodies:
Situations where your governing body does not advise against travel to your holiday destination
Lightfoot Travel will continue to operate your holiday and advise that you continue to monitor any updates regarding your trip. If you wish to postpone your trip or change your destination, please contact your Lightfoot Travel Designer who will discuss your options in more detail. Should you wish to cancel your trip, this will be as per the terms and conditions of the booking form. Should cancellation be your preferred option we would strongly advise you to contact your travel insurance company to check whether you can claim for any costs.
Situations where your governing body advises against travel to your holiday destination
If you are due to travel imminently your Travel Designer will be in touch with you to discuss your options. These will include postponing your holiday and changing destination.If you are due to travel but further in the future, we will continue to monitor government advice. Whilst travel restrictions are currently in place there is the possibility that these may be lifted in advance of your departure date.
Should you require more specific advice regarding your holiday please contact your Lightfoot Travel Designer directly, or alternatively email firstname.lastname@example.org